Refund policy

Website Policy

At Persona, we value your privacy and strive to provide a seamless shopping experience.

Privacy
We collect only the information needed to process your orders, provide customer support, and improve your experience. Your personal information is never sold or shared with third parties for marketing purposes.

Orders & Shipping
Orders are processed as quickly as possible. Delivery times may vary depending on your location. Shipping details and tracking information will be provided once your order has been dispatched.

Returns
Returns or exchanges are accepted within 3–4 days of delivery, provided items are unworn, unused, and returned with their original tags and packaging.

Payments
All payments are processed securely through trusted payment providers. Persona does not store your payment card information.

Product Information
We do our best to display products accurately. Please note that colors may vary slightly depending on your screen or device.

Contact
If you have any questions about your order or our policies, please contact us through our Contact page.